Stay Connected, Stay Informed
How to Use Technology to Make Your Shade Tree Auto Experience Seamless
Between work, family, and everything else on your plate, the last thing you want to worry about is how your car’s repair process is going. That’s why we’ve made it easier than ever for you to stay connected with us—whether you’re in Grimes, Urbandale, or Ankeny. From digital inspections to text-to-pay options, we’re bringing you car care that fits your lifestyle.
Digital Inspections: See What’s Going On With Your Car—No Guesswork
One of the coolest innovations we offer at Shade Tree Auto is our Digital Inspections. We don’t just tell you what’s wrong with your car—we show you. After your service, our technicians will send you a complete digital report of your vehicle's health, including:
Detailed notes from the technician about your car's condition
Photos highlighting problem areas or worn parts
Videos showing exactly what needs attention
You get full transparency, and you can make informed decisions about what to repair and when. All of this gets sent straight to your phone via text, so you can review it at your convenience.
Text-to-Pay: Pay for Your Service on the Go
With Text-to-Pay, you can handle your payment seamlessly right from your phone. Here’s how it works:
After your service is complete, we’ll send you a secure payment to your phone.
You can click the link, review your invoice, and pay directly from your phone—whether you’re at home, at work, or on the go.
It’s fast, it’s easy, and it helps you get back to your busy day without any interruptions.
Learn More About Shade Tree Auto
Text Updates & Reminders: Stay in the Loop
We know your time is valuable, which is why we offer text updates and reminders throughout the entire process. Instead, we’ll keep you informed with:
Real-time status updates on the progress of your service
Reminders for upcoming maintenance or appointments, so you never forget when your next oil change or tire rotation is due
You can even sign up to receive service reminders, so you can easily keep track of upcoming car care needs without lifting a finger.
Remote Service: Car Care on Your Schedule
Sometimes, life just doesn’t let you come to us. No worries! Our Remote Service allows you to get the help you need without leaving the comfort of your home or office. Whether it’s picking up your car for service or delivering it back to you when it’s ready, we’ve got you covered.
Pick-Up & Drop-Off Service: Convenience at Its Best
Need to keep your day going while your car is in the shop? We’ve got you covered with our Pick-Up & Drop-Off Service. You can choose from:
Shuttle service to and from your appointment
Loaner vehicles to drive while we work on your car
Pick-up service for when you can’t come to us
A convenient drop-off box where you can leave your keys for after-hours drop-off
These options allow you to keep your schedule moving while we take care of your vehicle, offering you flexibility and peace of mind.
So, the next time you need car care, remember: you don’t just get great service—you get a seamless, tech-savvy experience that keeps you updated every step of the way.
Need to schedule your next appointment? Give us a call or text at any of our locations and let’s get you back on the road with ease.